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Terms & conditions
1. Introduction
Welcome to Brother Srl By accessing and using our website, you agree to these Terms and Conditions, which govern the use of the site and the services offered. We invite you to read this document carefully before making a purchase.
If you do not agree to the Terms and Conditions, please do not use the site.
2. Identity of the Seller
Brother Srl is managed by Brother Srl, with registered office in Via Vittorio Emanuele, 192 - 98037 Letojanni (ME) - Italy VAT number 03783910833. For any questions or information, you can contact us at the email address sfidalmarket@gmail.com
3. Products Offered
On our site we offer cooking products, liqueurs, wines, typical Sicilian products and souvenirs.
All descriptions, images and prices are provided with utmost accuracy. However, there may be slight variations in colors or packaging compared to the images shown on the site.
4. Registration and User Account
To make a purchase, you can register by creating a personal account or proceed as a guest.
You are responsible for maintaining the confidentiality of your login credentials and you accept responsibility for all activities that occur under your account.
5. Orders and Payments
Orders: Once an order is confirmed, you will receive an email notification with a summary of the products purchased.
Payments: We accept major payment methods (credit/debit card, PayPal, etc.). All transactions are handled through secure payment service providers.
Product Availability: If a product is unavailable after purchase, you will be contacted to arrange a replacement or refund.
6. Shipping and Delivery
Shipping policies are detailed on the dedicated page.
We operate internationally and offer various shipping options. Delivery times may vary depending on destination.
Customs duties and local taxes are the responsibility of the customer, if applicable.
7. Refund and Return Policies
Our refund and return policies are described on the dedicated page.
Customers have the right to exercise the right of withdrawal within 14 days of receiving the product, as required by EU regulations for online purchases.
8. Responsibility
Disclaimer: We are not responsible for delays in delivery caused by events beyond our control (e.g. strikes, natural disasters, pandemics).
Product Use: We assume no responsibility for the improper use of the products purchased. We invite you to always follow the instructions provided.
9. Intellectual Property
All content on the site (texts, images, logos, designs) is protected by copyright. Any reproduction, distribution or unauthorized use is prohibited.
10. Privacy and Data Protection
We process personal data in compliance with current regulations, including the GDPR. For more information, see our Privacy Policy.
11. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Italian law. For any dispute, the competent court is that of Messina (ME)
12. Changes to the Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. The modifications will be effective from their publication on the site.
13. Contacts
For assistance, questions or complaints, you can contact us by email at sfidalmarket@gmail.com